diff --git a/.gitignore b/.gitignore
index acc39b8..c518367 100644
--- a/.gitignore
+++ b/.gitignore
@@ -26,4 +26,5 @@ yarn-error.log*
 
 # Python Files
 /api/venv
-__pycache__/
\ No newline at end of file
+__pycache__/
+venv-manager.log
diff --git a/api/ECNQueue.py b/api/ECNQueue.py
index d0c8ea9..82b0e7e 100644
--- a/api/ECNQueue.py
+++ b/api/ECNQueue.py
@@ -54,7 +54,7 @@ def __init__(self, queue: str, number: int) -> None:
 		self.priority = self.__getMostRecentHeaderByType("Priority")
 		self.department = self.__getMostRecentHeaderByType("Department")
 		self.building = self.__getMostRecentHeaderByType("Building")
-		self.dateReceived = self.__getMostRecentHeaderByType("Date")
+		self.dateReceived = self.__getParsedDate(self.__getMostRecentHeaderByType("Date"))
 
 		self.jsonData = {
 			"queue": self.queue,
@@ -608,6 +608,23 @@ def __getAssignedTo(self) -> str:
 		"""
 		assignedTo = self.__getMostRecentHeaderByType("Assigned-To")
 		return assignedTo
+	
+	def __getFormattedDate(self, date: str) -> str:
+		"""Returns the date/time formatted as RFC 8601 YYYY-MM-DDTHH:MM:SS+00:00.
+		Returns empty string if the string argument passed to the function is not a datetime.
+		See: https://en.wikipedia.org/wiki/ISO_8601
+
+		Returns:
+			str: Properly formatted date/time recieved or empty string.
+		"""
+		try:
+			parsedDate = parse(date)
+		except:
+			return ""
+
+		parsedDateString = parsedDate.strftime("%Y-%m-%dT%H:%M:%S%z")
+
+		return parsedDateString
 
 	def toJson(self) -> dict:
 		"""Returns a JSON safe representation of the item.
diff --git a/package.json b/package.json
index b785b26..db88807 100644
--- a/package.json
+++ b/package.json
@@ -24,6 +24,9 @@
     "start:docs": "npx styleguidist server --open --config styleguidist/styleguide.config.js",
     "build:frontend": "react-scripts build",
     "build:docs": "npx styleguidist build --config styleguidist/styleguide.config.js",
+    "venv:create": "python3 utils/venv-manager.py create",
+    "venv:delete": "python3 utils/venv-manager.py delete",
+    "venv:reset": "python3 utils/venv-manager.py reset",
     "test": "react-scripts test",
     "eject": "react-scripts eject"
   },
diff --git a/requirements.txt b/requirements.txt
new file mode 100644
index 0000000..60a7d4a
--- /dev/null
+++ b/requirements.txt
@@ -0,0 +1,31 @@
+aniso8601==8.0.0
+astroid==2.4.2
+attrs==20.1.0
+click==7.1.2
+Flask==1.1.2
+Flask-RESTful==0.3.8
+gunicorn==20.0.4
+importlib-metadata==1.7.0
+iniconfig==1.0.1
+isort==4.3.21
+itsdangerous==1.1.0
+Jinja2==2.11.2
+lazy-object-proxy==1.4.3
+MarkupSafe==1.1.1
+mccabe==0.6.1
+more-itertools==8.5.0
+packaging==20.4
+pkg-resources==0.0.0
+pluggy==0.13.1
+py==1.9.0
+pylint==2.5.3
+pyparsing==2.4.7
+pytest==6.0.1
+python-dateutil==2.8.1
+pytz==2020.1
+six==1.15.0
+toml==0.10.1
+typed-ast==1.4.1
+Werkzeug==1.0.1
+wrapt==1.12.1
+zipp==3.1.0
diff --git a/testfile b/testfile
new file mode 100644
index 0000000..2691857
--- /dev/null
+++ b/testfile
@@ -0,0 +1 @@
+testfile
diff --git a/utils/venv-manager.py b/utils/venv-manager.py
new file mode 100644
index 0000000..d19da5c
--- /dev/null
+++ b/utils/venv-manager.py
@@ -0,0 +1,247 @@
+"""Allows for creating, deleting and removing Python virtual environments in webqueue2
+
+Examples:
+    Create a virtual environment:
+    $ venv-manager.py create
+
+    Delete a virtual environment:
+    $ venv-manager.py delete
+
+    Reset a virtual environment:
+    $ venv-manager.py reset
+"""
+
+from pathlib import Path
+import os, logging, argparse, subprocess
+from typing import Union
+
+
+################################################################################
+# Configuration
+################################################################################
+
+# Set virtual environment path
+WEBQUEUE2_DIR = Path(os.path.abspath(__file__)).parent.parent
+API_DIR = Path(WEBQUEUE2_DIR, "api")
+VENV_NAME = "venv"
+VENV_DIR = Path(API_DIR, VENV_NAME)
+
+
+# Set minimum pip major version
+TARGET_PIP_VERSION = 19
+
+
+# Configure the logger
+logger_name = "venv-manager"
+logger = logging.getLogger(logger_name)
+logger.setLevel(logging.INFO)
+
+# See: https://docs.python.org/3/library/logging.html#logrecord-attributes
+log_message_format = "%(asctime)s %(name)s : [%(levelname)s] %(message)s"
+# See: https://docs.python.org/3.6/library/time.html#time.strftime
+log_time_format = "%b %d %Y %H:%M:%S"
+log_formatter = logging.Formatter(log_message_format, log_time_format)
+
+stream_handler = logging.StreamHandler()
+stream_handler.setFormatter(log_formatter)
+
+log_file_path = Path(WEBQUEUE2_DIR, "utils", f'{logger_name}.log')
+file_handler = logging.FileHandler(log_file_path)
+file_handler.setFormatter(log_formatter)
+
+logger.addHandler(stream_handler)
+logger.addHandler(file_handler)
+
+
+################################################################################
+# Functions
+################################################################################
+
+
+def get_args() -> argparse.Namespace:
+    """Parses arguments and returns argparses's generated namespace.
+
+    Returns:
+        argparse.Namespace: Argparses's generated namespace.
+    """
+    parser = argparse.ArgumentParser()
+    parser.add_argument(
+        "action",
+        help="Action to perform.",
+        choices=("create", "delete", "reset")
+    )
+    parser.add_argument(
+        "--debug",
+        help="Print debug logs",
+        action="store_true",
+    )
+    return parser.parse_args()
+
+
+def run_logged_subprocess(command: Union[str, list], timeout: int = 10, shell: bool = True) -> tuple:
+    """Executes a shell command using subprocess with logging.
+
+    stderr is redirected to stdout and stdout is pipped to logger.
+    If the subprocess raises an exception, the exception is logged as critical.
+
+    Example:
+        Running a successful command:
+            run_logged_subprocess(command=["git", "commit", "-m", "'Commit message.'"])
+            Returns: (0, "")
+
+        Running an unsuccessful shell command with a 20 second timeout:
+            run_logged_subprocess(command="cd test/", timeout=20, shell=True)
+            Returns: (1, "cd: test: No such file or directory\n")
+
+    Args:
+        command (Union): The command to run. If shell=False, pass a list with the first item being the command and the subsequent items being arguments.  If shell=True, pass a string as you would type it into a shell.
+        timeout (int): The number of seconds to wait for a program before killing it
+
+    Returns:
+        tuple: With the first value being the return code and second being the combined stdout+stderr
+    """
+    logger.debug(f"Entering subprocess for '{command}'")
+    with subprocess.Popen(command,\
+        stderr=subprocess.STDOUT, stdout=subprocess.PIPE, shell=shell, text=True)\
+        as logged_shell_process:
+
+        subprocess_log_prefix = f"(PID: {logged_shell_process.pid})"
+
+        try:
+            # Convert combined stdout and stderr stream to list of strings
+            process_output_stream, _ =  logged_shell_process.communicate(timeout=timeout)
+            process_output_lines = process_output_stream.split("\n")
+            # Remove last entry in process_output_lines because it is always empty
+            process_output_lines.pop(-1)
+                        
+            for line in process_output_lines:
+                logger.debug(f"{subprocess_log_prefix}: {line}")
+        except Exception as exception:
+            logger.critical(str(exception))
+        else:
+            if logged_shell_process.returncode != 0:
+                logger.debug(f"Something went wrong. '{command}' exited with return code {logged_shell_process.returncode}")
+            elif logged_shell_process.returncode == 0:
+                logger.debug(f"Subprocess for '{command}' completed successfuly")
+        finally:
+            logger.debug(f"Exiting subprocess for '{command}'")
+            return (logged_shell_process.returncode, process_output_stream)
+
+
+def create_environment() -> int:
+    """Creates a virtual environment for webqueue2
+
+    Exit Codes:
+        0 = Success
+        5 = VENV_DIR already exists
+        10 = Could not create VENV_DIR
+        15 = Could not install requirements
+
+    Returns:
+        int: Exit code
+    """
+
+    # Check for an existing virtual environment
+    try:
+        os.mkdir(VENV_DIR)
+    except FileExistsError:
+        logger.warning(f"The directory {VENV_DIR} already exists. Exiting")
+        return 5
+    
+    # Create virtual environment
+    logger.info(f"Creating virtual environment {VENV_NAME} at {VENV_DIR}")
+    create_env_returncode, _ = run_logged_subprocess(f"cd {API_DIR} && python3 -m venv {VENV_NAME}", shell=True)
+    if create_env_returncode == 0:
+        logger.info(f"Virtual environment {VENV_NAME} created at {VENV_DIR}")
+    else:
+        logger.critical(f"Could not create virtual environment {VENV_NAME} at {VENV_DIR}. Exiting")
+        return 10
+
+    # Check pip version
+    logger.debug("Checking pip version")
+    check_pip_returncode, check_pip_output = run_logged_subprocess(f"{VENV_DIR}/bin/pip --version")
+    
+    if check_pip_returncode != 0:
+        logger.warning("Could not check pip version. Virtual environment dependencies may not install")
+
+    pip_version_full = check_pip_output.split()[1]
+    logger.debug(f"pip version is {pip_version_full}")
+
+    pip_version_major = pip_version_full.split(".")[0]
+    if int(pip_version_major) < 19:
+        logger.info(f"pip verion is {pip_version_major}.x (pip >= {TARGET_PIP_VERSION}.x needed.) Upgrading pip")
+        update_pip_returncode, update_pip_output = run_logged_subprocess(f"{VENV_DIR}/bin/pip install --upgrade pip")
+
+        if update_pip_returncode == 0:
+            logger.info(update_pip_output.split("\n")[-2])
+        else:
+            logger.warning("Failed to update pip. Virtual environment dependencies may not install")
+    
+    # Install requirements
+    logger.info("Installing requirements")
+    install_requirements_returncode, _ = run_logged_subprocess(f"{VENV_DIR}/bin/pip install -r {API_DIR}/requirements.txt")
+    if install_requirements_returncode == 0:
+        logger.info("Successfully installed requirements")
+        return 0
+    else:
+        logger.critical("Failed to install requirements. Exiting")
+        return 15
+
+
+def delete_environment() -> int:
+    """Deletes a virtual environment for webqueue2
+
+    Exit Codes:
+        0 = Success
+        5 = Could not delete VENV_DIR
+
+    Returns:
+        int: Exit code
+    """
+    delete_venv_returncode, _ = run_logged_subprocess(f"rm -rf {VENV_DIR}")
+    if delete_venv_returncode == 0:
+        logger.info(f"Successfully deleted virtual environment {VENV_DIR} at {VENV_DIR}")
+        return 0
+    else:
+        logger.critical(f"Failed to delete virtual environment {VENV_DIR} at {VENV_DIR}. Exiting")
+        return 5
+
+def reset_environment() -> int:
+    """Resets a virtual environment for webqueue2
+
+    Exit Codes:
+        0 = Success
+        5 = Could not delete VENV_DIR
+        10 = Could not create VENV_DIR
+
+    Returns:
+        int: Exit code
+    """
+    delete_returncode = delete_environment()
+    if delete_returncode != 0:
+        logger.critical(f"Failed to reset virtual environment {VENV_DIR} at {VENV_DIR}. Exiting")
+        return 5
+    
+    create_returncode = create_environment()
+    if create_returncode != 0:
+        logger.critical(f"Failed to reset virtual environment {VENV_DIR} at {VENV_DIR}. Exiting")
+        return 10
+
+    logger.info(f"Successfully reset virtual environment {VENV_DIR} at {VENV_DIR}. Exiting")
+
+
+if __name__ == "__main__":
+    args = get_args()
+    action = args.action
+
+    if args.debug:
+        logger.setLevel(logging.DEBUG)
+        
+    if action == "create":
+        exit(create_environment())
+    elif action == "delete":
+        exit(delete_environment())
+    elif action == "reset":
+        exit(reset_environment())
+    else:
+        logger.critical(f'Invalid argument {action}')
\ No newline at end of file